Audience Activation

Ai Lead Handling

• Lead Handling: General Settings
• Lead Handling: Opt-In / Opt-Out

SMS

• SMS: Black / Blocklist
• SMS: Sign Up and Verifications Page
• SMS: Replies
• SMS: Settings

CRM Mining and Email: Pre-Order Campaigns

• Audience Activation Campaign Type: Pre-Order

Audience Activation: Service Campaigns

• Audience Activation Campaign Type: Inactive Never Serviced
• Audience Activation Campaign Type: Inactive Service Customers (Electric)
• Audience Activation Campaign Type: Inactive Service Customers (Gas)
• Audience Activation Campaign Type: Active Service Customers (Electric)
• Audience Activation Campaign Type: Active Service Customers (Gas)
• Audience Activation Campaign Type: Intro to Service

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Overview

• Activation: Audience Activation Overview Page
• Activation: Audience Activation Campaigns Page
• Activation: Audience Activation Campaign Types
• Audience Activation Campaign Type: General Update

Settings

• Audience Activation and the CAN-SPAM Act
• Audience Activation Campaign Type: Off-Site VDP Visitors (Hot)
• Audience Activation Campaign Type: Service Appointment Vehicle Upgrade - Off-Site VDP Viewers
• Audience Activation Campaign Type: Cold Lead Reactivation - Off-Site VDP Viewers
• Audience Activation Campaign Type: Post-Service Vehicle Upgrade Intent - Off-Site VDP Viewers
• Audience Activation: Custom Campaign Best Practices

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Audience Activation Performance

• Eligible Audience Breakdown for Email and SMS Engagement
• Audience Activation Dealership Launch Guide
• Activation: Audience Activation Individual Campaign Page
• Bots Opening Audience Activation Emails
• Activation Definitions and Attribution