Alana DeLuca
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Activity overview
Latest activity by Alana DeLuca-
Alana DeLuca created an article,
Lead Handling: CRM Settings
OverviewThis article describes the CRM Settings page in the Dashboard, who can view and edit it, where it’s located, how to change settings, and troubleshooting guidance. It is intended for dealers...
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Alana DeLuca created an article,
Audiences: Audience Builder
Overview Audience Builder is a powerful tool that lets you create targeted lists of CDP shoppers based on hyper-specific filter criteria. Use it to segment your audience, activate campaigns, expor...
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Alana DeLuca created an article,
Activation: Creating Custom Campaigns in Audience Activation
Overview A Custom Campaign in Audience Activation lets you build a fully configured outbound campaign around a specific audience segment — choosing your channel (email, SMS, or both), crafting y...
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Alana DeLuca created an article,
Merge Tags in Audience Activation Engagement
OverviewIn order to further personalize emails and SMS created using a custom template or a custom campaign, you may want to use merge tags in the text. Merge tags are one way to insert dynamic con...
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Alana DeLuca created an article,
How to Find CRM ID within DealerSocket
This article will tell you where to find the CRM ID within DealerSocket. 1. Click on the ? icon in the top toolbar. A dropdown will appear. 2. From the dropdown, select System Info. 3. This will o...
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Alana DeLuca created an article,
Data: Store Reports
Overview The Data Store Reports provide detailed reporting across three key areas of your dealership's first-party data: website visitor behavior, inventory performance, and CRM/DMS lead activity....
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Alana DeLuca created an article,
CRM Link: Reynolds and Reynolds
Overview CRM Data is a critical source of Data that the Fullpath CDXP utilizes across various marketing and sales solutions in order to connect and enhance interactions and customer engagements as ...
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Alana DeLuca created an article,
CRM Link: Momentum
Connecting your CRM to the CDXP In order to sync Fullpath CDXP with Momentum, as the customer, we will need you to reach out to your Momentum representative to request the following: A Daily SFT...
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Alana DeLuca created an article,
CSV Requirements for Inventory Feed Providers
OverviewWhen integrating with an Inventory Feed Provider, Fullpath requires a list of information from the provider. This article outlines the information that must be provided via CSV file. Fullpa...
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Alana DeLuca created an article,
GPT: Shopper Icebreakers
OverviewShopper Icebreakers are contextual opening statements that Fullpath ChatGPT will use to strike up a conversation with visitors on your site. These statements range from a simple offer of as...